Our services.
WorkCover Made Simple, Clear & Cost-Effective
Supporting employers with expert Injury Management, WorkCover Claim Management, and employer training — so you stay compliant, confident, and in control.
Reduce costs. Protect your people. Strengthen your processes.
Injury Management Process Audit
Clarity. Compliance. Confidence.
Most businesses don’t realise there are gaps in their injury management workflow until a claim becomes expensive or WorkCover raises concerns.
Our Injury Management Process Audit gives you a complete, end-to-end review of how your organisation manages workplace injuries — identifying risks, compliance issues, inefficiencies, and opportunities for improvement.
We streamline your processes so you can respond quickly, reduce risk, and support injured employees with confidence.
What’s Included
✔ Full assessment of your injury management workflow
✔ Review of reporting processes & communication pathways
✔ Analysis of documentation, forms, and record-keeping
✔ Review of employer & employee obligations
✔ Identification of compliance risks and procedural gaps
✔ Recommendations to streamline your entire system
✔ Updated documentation & workflow templates
✔ Implementation support to help you put changes in place
Why It Matters
A strong injury management system helps your business:
Reduce claim costs
Prevent unnecessary lost time
Minimise legal and compliance risks
Improve employee recovery and wellbeing
Create consistency across your workplace
Stay prepared for any WorkCover review or audit
A well-designed process protects your business long before a claim even occurs.
WorkCover Claim Management Support
Control the claim. Control the costs.
WorkCover claims can be stressful, time-consuming and expensive — especially if they aren’t managed proactively. We take the burden off employers by overseeing the entire claim, keeping communication clear, ensuring compliance, and driving safe return-to-work outcomes.
From reviewing the accuracy of the claim to engaging with insurers and identifying barriers, we ensure your claim stays on track and your business stays protected.
What’s Included
✔ Full claim review (liability, costs, certificates, timelines)
✔ Identification of risks, barriers, and cost drivers
✔ Stakeholder engagement (insurer, doctors, employee, workplace)
✔ Return-to-Work (RTW) planning & documentation
✔ Suitable duties identification, modification & approvals
✔ Case conferencing and insurer communication
✔ Guidance on employer and worker obligations
✔ Strategies to minimise claim duration and cost
✔ Support through the entire claim lifecycle
Outcome
With expert claim management, businesses experience:
Lower claim costs
Reduced lost time
Faster and safer employee recovery
Fewer disputes and less confusion
Better communication between all parties
Less stress and workload for managers and HR
Reduced future premium impact
We manage the claim — so you can focus on running your business.
Employer Training & Education
Practical, clear training for leaders, supervisors & HR.
Most WorkCover errors happen because managers simply don’t know what to do. Our training helps your team understand injury management, return-to-work, early intervention, obligations, communication, and documentation — in simple, practical terms that make sense.
Training is suitable for:
Managers
Supervisors
Team leaders
HR teams
Health & safety representatives
Training Topics
✔ What to do immediately after an injury
✔ How to correctly report and document an incident
✔ Employer and worker obligations
✔ How to identify suitable duties
✔ How to speak with insurers and medical practitioners
✔ How to prevent claims from escalating
✔ Red flags to look for in WorkCover claims
✔ Common mistakes that cost businesses thousands
Outcome
Your leaders will walk away with:
Confidence to manage workplace injuries
Clear, easy-to-follow procedures
Practical scripts and documentation
Understanding of WorkCover requirements
The ability to prevent unnecessary claim costs
Knowledge protects your business. Training empowers your people.
